Reception staff will be able to help with queries or problems. Please do ask if you are unsure of anything. Reception can be very busy, especially in the mornings. If this proves to be the case, you will be dealt with as soon as possible. We do greatly appreciate the courtesy shown by our patients. If you feel your problem really cannot wait, please tell the receptionist. If you wish to speak to a receptionist in private, we have a confidential interview room for this purpose.